colorviper web store FAQ section

We ship worldwide with very few exceptions. Please contact us for a quote if your country is not listed. worldwide shipping : US $28.00 INTERNATIONAL USPS Worldwide ExpressSM You will be notified by e-mail on the day your item is shipped and provided with a TRACKING NUMBER

Our eyewear has never been worn and comes with full product packaging / authenticty certificates. All of the items in our store are 100% authentic. We guaratee the items that we sell are 100% authentic. We want you to feel comfortable with buying from us. We stand behind our selections and work very hard to do anything we can to resolve any issues that may result. Feel confident in buying from us as we guarantee the latest selection and styles. We value our business and would never let you down.

You can reach us by telephone and email. Please see contact information page.

we ship on Monday to Friday

we offer $6 for each additional item to addresses within the U.S and Intenational .Please contact us before your order

Domestic orders 1st Class Mail or UPS usually shipped within 24 hours (mon-fri)of cleared payment receipt and take approximately 3-6 business days to arrive International orders usually ship within 48 hours and might take for up to 8 working days to arrive.

yes , if you place an order before noon (pacific time ) your package will ship out same day .except holiday

for US-Mainland You will be notified by e-mail on the day your item is shipped and provided with a TRACKING NUMBER by UPS if your order is over $120 item below $120 will ship out by 1st class mail with signature confirmation FOR INTERNATIONAL BUYER : All package will ship out by USPS Express Mail with tracking number BUYER from Canada we ship out by USPS 1st class international .

VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. They are entirely your responsibility.

There is a 15% restocking charge applied to all refunds and must be within 10 days after receive the item, return will be accept only in a good condition and with original package. Shipping and handling fee are not refundable. Buyers pay shipping fee for return We will gladly exchange an item within 10 days from date of shipment. Item must be in original condition.

Yes. Most orders will ship via USPS 1st Class Mail . and UPS Ground ,USPS Priority Mail, USPS Express Mail, and UPS Next Day Air are available and if you would like this upgraded option please contact us for availability and payment information.

We guarantee that all items are in stock at the time of listing. However, we might run out any time. If the item you ordered is out of stock, we will send you an email within 24 hours and refund your payment right away.

We accept PayPal, Google Checkout, Personal checks or Money orders. Please note that personal checks will take for up to 10 business days to clear. Your package will be held until the funds clear our bank. If you need to purchase sooner please pay by PayPal or use Google checkout.

You will be notified by email on the day your item is shipped and provided with a TRACKING NUMBER .if we ship by UPS or USPS Express mail for USPS 1st class Mail and you we notified by Paypal or USPS provided with "DELIVERY CONFIRMATION NUMBER NOT TRACKING NUMBER "